Why use Needtickets
Tickets You Can Trust:
ALL of the ticket agents featured on the Needtickets.com search results:
- guarantee the processing of orders and the dispatch of tickets
- offer users dedicated customer service teams to deal with ticket booking enquiries
- have the tickets listed available to order at the time of purchase
- deal directly with the promoters of the event who have been appointed by the artist's representatives.
The ticket exchanges featured on the Needtickets.com search results:
- guarantee that purchasers will be refunded in the event of tickets not being dispatched by the seller
- offer users dedicated customer service teams to deal with ticket booking enquiries
Needtickets.com does not list any ticket agents and exchanges that have been seen to mislead users regarding ticket availability and purchases, i.e. there are no touts listed.
More tickets than any other ticketing website:
Needtickets.com has a direct relationship with all of the online ticket agents that sell live music tickets nationwide in the UK. They supply needtickets.com with live ticketing data through direct digital feeds.
As a result we estimate that approximately more than 97% of all live music tickets for any event that can be booked online are listed on needtickets.com.
You won't over pay for your tickets:
Needtickets.com only lists the legitimate ticket exchanges and links to these exchanges only go live when primary ticket agents no longer have tickets on sale or have very limited availability.
We do this to ensure that face value tickets are prioritised on needtickets.com and that only when these are no longer generally available, we provide alternative ticket options that are available from secondary exchanges.
Info for all major tours, concerts and festivals
We also supply advance notification of all major ticket releases so that our users are fully aware of what's on sale and when. Needtickets.com aims to guide its users through the optimum ticket booking process that meets their needs, which is why we have produced our unique 'Booking Guide'.
Easy To Use:
Needtickets.com provides links from its search results direct to the booking pages of the sites that are listed in its search results. As a result it takes no longer to source and purchase tickets using needtickets.com in comparison to a standard online booking path.
Why We Do It:
Tickets availability varies for every event with different agents holding different ticket allocations for each event. However Needtickets.com provides a unique and comprehensive ticket availability service across all online agents which ensures users:
- can save themselves the time of moving from one ticket agent site to another to check availability
- can see at a glance whether ticket agents still have tickets available
- will know when purchasing tickets from an exchange is their only option for attending an event
- have an alternative to general search services that may lists sites which falsely claim to have tickets available to order.
Who we are:
Needtickets.com was founded by people that have won awards for developing ticket booking services in the past and who understand what it takes to provide users with a simple but comprehensive ticket booking solution.
We are an independent operator in the ticketing world and we do not have an exclusive relationship with any ticket sellers. Therefore we can offer users information that is both accurate and free from influence and bias.
What we don't do:
Needtickets.com does not sell tickets. We provide booking links to online outlets that are selling live music tickets, but we do not sell tickets directly. Our users buy tickets from individual ticket providers and as such contract with those sellers.
So, as we do not process any bookings we cannot get involved in the event of a dispute between a user and a seller, but we would be happy to hear about any experiences that users have in dealing with different agents and exchanges so we can provide better informed information to other users in the future.
Needtickets.com does not list illegitimate booking services that offer tickets for sale when they do not in fact have tickets available.
Our terms and conditions
Please note that if you purchase tickets from an online booking service featured in the needtickets.com search results, you are purchasing your tickets from your selected booking service and not from needtickets.com. Your purchase will be governed by the terms and conditions of the respective ticket shop.
If you have a query regarding your purchase you must contact the customer service team of the respective booking service. You will find their contact details listed on the ‘Customer Service' page on needtickets.com.
The primary ticket agents featured in the needtickets.com search results have been selected because they offer tickets for sale at the original face value price (plus booking fee and potage) and because they offer a customer service facility that you can contact should you need to. needtickets.com only lists secondary exchanges that guarantee refunds in the event of tickets not being received and provide similar customer service facilities.
Needtickets.com cannot and does not guarantee that tickets are available as indicated. All we can confirm is that the data feeds we receive indicate that tickets are available as listed by individual online booking services. It is the responsibility of the ticket providers to give accurate and up to date information although this can prove challenging for them in the case of fast selling events. For further information on ticket availability check the "How To Buy Tickets Guide" on needtickets.com.
Please note that Needtickets.com does not claim to feature all available tickets for events that are being staged in the UK within its search results. Online booking may not be available for certain events, so it is advisable to check with a venue on ticket availability ahead of the tickets being released for sale. Other tickets may be subject to booking restrictions, such as fan club members only. For further information, check the "How To Buy Tickets Guide", or follow the links to artist's official sites on the needtickets.com artist listings.
